Faq
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Frequently Asked Questions (FAQ)
This section addresses common questions and issues users might encounter while using InnoSynth-Forjinn. If you don't find your answer here, please refer to the contact support section.
General Questions
Q: What is InnoSynth-Forjinn?
A: InnoSynth-Forjinn is a visual programming platform for building, managing, and deploying AI-driven applications and workflows using a drag-and-drop interface.
Q: Do I need to know how to code to use InnoSynth-Forjinn?
A: No, InnoSynth-Forjinn is designed to be user-friendly and allows you to build complex AI workflows without writing code. However, basic understanding of AI concepts can be beneficial.
Q: Is InnoSynth-Forjinn free to use?
A: The pricing model depends on your deployment or service provider. Please check with your administrator or the platform's official website for details.
Chatflow Questions
Q: My chatflow isn't responding. What should I do?
A:
- Check Connections: Ensure all components in your chatflow are correctly connected.
- Verify Credentials: Make sure all LLM and tool components have valid Credentials configured.
- Review Logs: Check the chatflow's execution logs for any error messages.
- Test Components Individually: Try testing individual components if possible to isolate the issue.
Q: How do I use my own custom API with a chatflow?
A: You can use the "HTTP Request Tool" component to make calls to your custom API. You might need to set up an "HTTP Basic Auth" or "HTTP Bearer Token" Credential if your API requires authentication.
Q: Can I share my chatflows with others?
A: Yes, you can Export and Import Chatflows to share them with other users or move them between different InnoSynth-Forjinn instances.
Agent Questions
Q: My agent is not using the tools I provided. Why?
A:
- Agent Type: Ensure you've selected an agent type that is designed to use tools (e.g., ReAct Agent, Conversational Agent).
- Prompt Instructions: Your agent's prompt needs to clearly instruct it to use tools when appropriate. The agent's "Thought" process in the Agent Executions logs can reveal if it's considering tool use.
- Tool Configuration: Verify that the tools are correctly configured and have the necessary Credentials.
Q: How can I make my agent remember past conversations?
A: Integrate a "Memory" component (e.g., Conversational Buffer Memory) into your agent's configuration. This will allow the agent to maintain conversational context.
Credential Questions
Q: My API key is not working. What should I check?
A:
- Correct Key: Double-check that you've entered the API key correctly, without any extra spaces or characters.
- Service Status: Verify that the external service (e.g., OpenAI, Google) is operational.
- Permissions: Ensure the API key has the necessary permissions on the external service side.
- Rate Limits: You might be hitting rate limits imposed by the external service.
- Credential Type: Make sure you selected the correct credential type when adding it.
Admin Questions
Q: How do I add a new user?
A: Refer to the managing users guide in the Admin section.
Q: A user can't access a specific feature. What should I check?
A: Review the user's assigned Roles and the Permissions associated with those roles to ensure they have the necessary access.
If your question is not answered here, please contact support.